It is important to understand consumer communication preferences for healthcare information content and access points. 

This rapid review presents a summary of the evidence around consumers’ needs and preferences for information about healthcare safety and quality.

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Health literacy is about how people understand information about health and health care, and how they apply that information to their lives, use it to make decisions and act on it. Health literacy is important because it shapes people’s health and the safety and quality of health care.

A practical tool for screening your patients

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This Heart Education Assessment Rehabilitation Toolkit (HEART) provides information to support clinicians to deliver evidence based care.

It includes information on health literacy, tips for education interventions, resources for patient education and information for behaviour changes. 

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The teach-back technique is a tool that health professionals can use when communicating with clients who have low health literacy. It assists service providers improve client comprehension.

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Many resources on the teach-back technique for health care providers. The teach-back technique is used to ensure that health providers have explained medical information clearly so that patients and their families understand what is communicated to them. This intervention includes several materials to support adoption.

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Comprehensive resource on world wide alcohol consumption. 

Our World in Data: Alcohol Consumption. Article by H. Ritchie & M. Roser. 

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Alcohol's effects on the cardiovascular system. 

Article by Mariann R. Piano 

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1. The National Health Survey: First results. This survey presents key findings for health statistics including long-term health conditions; mental wellbeing; and health risk factors. To access the survey results, click here 

2. Causes of death, Australia - 2019. Statistics on the number of deaths, by sex, selected age groups, and cause of death classified to the International Classification of Diseases (ICD). To access the information, click here

3. Australian Health Survey: Nutrition First results – Foods and Nutrients. Provides a snapshot of food and nutrient consumption. Analysis and data cubes include average consumption and proportion derived from each food group. To access the information, click here. 

The National Safety and Quality Health Service (NSQHS) Standards provide a nationally consistent statement of the level of care consumers can expect from health service organisations.

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